Frequently Asked Questions

Restaurant Information

Several times a year we have coupons in metropolitan-area newspapers. We also send out offers via our eClub – please join for offers, specials and other perks!

Yes we do. You can make reservations online or by calling the restaurant.

You can make changes to your reservation by logging into your OpenTable account or by calling the restaurant.

Donations

All donation requests are handled at a local level. Please contact your neighborhood Buca di Beppo with your request.

Corporate Information

Yes, we do offer International Franchising. Find out more information here.

Gift Cards

Buca Gift Cards are valid at any BUCA, Inc. restaurant. Gift cards must be activated prior to use.

No, gift cards may be purchased through our secure website or at any BUCA, Inc. restaurant.

Gift cards may be purchased in denominations between $5 – $500, in whole dollars only.

Buca gift cards have no monthly fees and never expire.

At this time we cannot reload or add funds to an existing gift card. But we will be happy to sell you another one!

No, on-line gift card orders will be shipped to the address you’ve provided during the order process.

All orders placed will be processed the next business day. Delivery will depend on the option you choose.

Yes, after your order is placed you will get a confirmation page with an order number. You will also receive a confirmation email with your order information.

Your tracking number will be emailed to you when your order is shipped if you select an expedited shipping option.

Digital gift cards cannot be tracked no matter what shipping option you choose.

No, we do not deliver on Saturday or Sunday because of the excessive shipping charges. Digital gift cards are excluded.

Express shipping methods do not deliver to PO Boxes, however, Standard USPS delivery does. If you need delivery to a PO Box or APO address, please choose Standard USPS delivery.

No, all on-line orders must have a U.S. billing address.

Gift cards should always be protected as cash. If your gift card is lost, stolen or destroyed, please email us immediately at [email protected] Please include the gift card number, copy of receipt or confirmation number of the order. Any unused, unclaimed or outstanding balance that can be verified as remaining on a gift card may be reissued on a new card at BUCA, Inc.’s discretion.